Contact Us

Whether you have a question about an order, our products, or need support with anything at all, you can reach us directly.

Email:

sales@biohax.co.uk

We reply promptly around the clock.

Common Queries

  • Order updates or tracking

  • Questions about Raw or Lab products

  • Wholesale or partnership enquiries

  • Support with your account or order history

  • General brand or product questions

Questions We Are Frequently Asked

We focus on purity, precision and function — formulas built only from essential compounds that deliver real value, without fillers or unnecessary ingredients.

Each formula supports specific pathways. Choose the one that aligns with your goals or with what you feel your body needs most.

Yes. Our minimalist approach makes stacking products in the Raw collection easy. If you’re combining several for the first time, introduce them gradually.

No harsh solvents, no synthetic fillers, no unnecessary additives. We source from trusted, traceable suppliers and verify every batch to meet strict purity and quality standards.

Yes, our Bits are safe for sensitive teeth. We use Nano-hydroxyapatite in our Fluoride-Free formula, a mineral that's been proven to strengthen and remineralize enamel and help fight sensitivity.

Read the nHAP Study here and read more information about it here.

We also recommend talking to your dentist about Nano-hydroxyapatite or when making any changes to your oral care routine.

Whilst our products are light on the stomach and have no hidden nasties, if you’re taking medication or managing a medical condition, it would be wise to speak with a healthcare professional before adding new supplements.

We believe in our products so strongly that we take the risk off your shoulders. If you’re not satisfied within 30 days, just reach out — we’ll replace it or refund it. No forms, no hoops, just a guarantee backed by our conviction.

It’s our way of removing the risk for you. If you’re not satisfied with your purchase within the first 30 days, reach out to us and we’ll make it right with a replacement or refund. No complicated forms. No hoops. Just a straightforward guarantee that you should feel confident about what you’re buying.